Powercom 1500VA Black Knight Series U.P.S. Backup System

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Price: $139.99    

Product Feature

• 120V only - contact us if you need the 240V version

Product Description

Powercom Black Knight Pro 5-Outlet 1500VA Backup UPS / Power Supply, BNT-1500AP, 120V only - contact us if you need the 240V version Retail

Powercom 1500VA Black Knight Series U.P.S. Backup System Review

I'm writing about a slightly different model than this BNT-1500AP.

Mine is a slightly smaller and older unit, the BNT-1000AP. I've had it for 7 years, with absolutely no problems. It died recently, and so today I went to the Powercom website in the hopes of finding some repair info.

I decided to write this as a way of recognizing the great support I received from Joe Skelley. He answered my email within 15 minutes, and each email that I wrote to him thereafter.

He told me that, although there is a notice on the unit's case that there are "no user serviceable parts" inside, there are, indeed, 2 batteries inside that I could replace. He sent me the battery type and offered any help I might need in doing a DIY repair. And he told me that the repair would, most likely, get my unit working in mint condition again.

Joe will probably never read this, but I just wanted to thank him and recognize Powercom as a company I would gladly do business with again.

Cheers.
PS. If anyone would like to pay me for writing this, that would be great! But I haven't been. You can see some of my other Amazon reviews. I'm a total amateur!

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